Privacy Policy

Effective Date: April 28, 2026

1. Introduction

TheGreatest ("we", "us", "our") operates the TheGreatest mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and display name. We use email-based one-time passcodes for authentication; we do not store passwords.

2.2 Usage Data

We collect information about how you interact with the Service, including session topics, conversation history, and feature usage. This data helps us improve the Service and deliver relevant content.

2.3 Subscription Data

If you subscribe to our Pro tier, we receive transaction details from Apple App Store or Stripe. We do not store full payment card numbers.

2.4 Device and Log Data

We may collect device type, operating system, browser type, IP address, and access timestamps for security and analytics purposes.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Process subscriptions and manage your account
  • Improve, personalize, and expand the Service
  • Communicate with you about updates, security alerts, and support
  • Detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services:

  • Cloudflare — hosting, CDN, and edge computing
  • DeepSeek / OpenAI — AI model providers for generating responses
  • Apple App Store — in-app purchase processing
  • Stripe — web payment processing
  • Resend — transactional email delivery

Each third-party service has its own privacy policy governing its use of your data. We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored on Cloudflare infrastructure. We implement industry-standard security measures including encryption in transit (TLS), secure token-based authentication, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us at [email protected].

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].